2nd December Final Exam Task 2 Solution Nebosh IG1 (02 December 2020)

Task 2: Communicating health and safety

Question 2:  Effective communication is essential to positively influence health and safety culture. Based on the scenario only, give examples of how communication is used effectively by the organisation.                                                  (Marks -10)  

 

Answer:

Effective communication plays a very important role in order to implement positive health and safety culture in the organization. Lots of problem in HSE arise due to bad communication. As per the government instruction our organization is allowing the workers to work from home remotely therefore it is more essential for management to develop effective communication to influence positive health and safety culture and ensure safety of all the workers.

The Organization has implemented some the following methods of communication with employees effectively on HSE procedures and control measures.​

The procedure and guidance prepared by you on best practice working from has been distributed to all workers by sharing it in companies’ intranet. ​

The company is widely using technology in order to fight from the spread of virus has introduced video conferencing for business and contacting clients.

The Organization is really care about the employee’s physical and mental health. So for the mental well-being of the employees due to remote working from home the management has asked all the departments to conduct 30 minutes computer based team meetings on weekly basis.​

For the employees who are hesitant and reluctant to share their concerns for them one to one private meetings has also been scheduled. ​

Management has also developed a forum for raising concerns and complaints for the employees.

Top management urgent action on call for a meeting with facility manager, Human Resource Manager and HSE advisor to discuss safe return to work and advise to conduct suitable and sufficient risk assessment to prevent the spread of virus before resuming work form office. ​

Risk Assessment of virus spread is performed with the involvement of key persons in the organization such as HSE advisor, Facility manager and worker representative. ​

All the significant findings of risk assessment, site visit and research is shared with all workers before returning to office and a signed copy of RA is also displayed on the HSE notice board. ​

An email will be sent to all the employees on step by step method of washing hands and other hygiene procedures and posters on hand sanitizing will also be displayed in washrooms. 

New hand sanitizing procedures will be written and relayed during remote computer team meetings and made available for reference on the company intranet.​

Work Instructions on social distancing, additional distancing measures will be shared with all and uploaded on company intranet along with the procedure for wearing PPE while working in enclosed room. ​

Looking at all above examples we can easily conclude that the company have effective communication which is influencing positive HSE culture within. 

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